SHIPPING & RETURNS

Australian shipping

Regular eParcel $10

Express shipping $18

Spend over $100 and get FREE SHIPPING

Shipping time

All orders are shipped on the SAME BUSINESS DAY when placed by 3pm.

For delivery times to your postcode please check with Australia Post. For most areas eParcel delivery is 1-3 days. We ship from Ballarat, Victoria 3350.

International express shipping

New Zealand $20

China $30

USA and Canada $35

Orders are shipped by Australia Post International Express, with delivery in 2-4 days to major cities. Parcels over 2kg may incur an extra charge. If your country is not listed, please contact us.  

Returns policy

If you change your mind, you are welcome to return items from your order within 7 days for a refund. Please email us for return details.

Please note that we cannot accept return of open food items.

If your item is damaged or faulty please send us an email with full details and we'll exchange or refund it for you.

Freebies!

Your Melt order will arrive in our signature pretty packaging with free samples. Small packages and international orders may not include samples.