Delivery charges

Australia Post eParcel $10

Australia Post Express $18

Spend over $80 and get FREE SHIPPING

Shipping time

All orders are shipped on the SAME BUSINESS DAY when placed by 3pm.


For delivery times to your postcode please check with Australia Post. For most areas eParcel delivery is 1-3 days.


Your order will be shipped from our warehouse in Ballarat, Victoria 3355.

International shipping

We currently only ship to Australia, but please check back soon for overseas delivery!

Returns policy

If you change your mind, you are welcome to return items from your order within 7 days for a refund. Please email us for return details.


Please note thate we cannot accept return of food items.


If your item is damaged or faulty please send us an email with full details and we'll exchange or refund it for you.


Your Melt order comes in our signature pretty packaging with free samples. Please note that very small packages, including orders of balloon tape only, will not include samples.